RESUMO
This study examines the influence of COVID-19 event strength on the turnover intention of hotel employees by incorporating perceived operating performance and job insecurity as mediators and hotel size as a moderator. A moderated mediation model was employed to test the relationship between COVID-19 event strength and turnover intention. The study reveals that COVID-19 event strength might not significantly affect turnover intention through perceived operating performance, likely affecting job insecurity perception. We infer that such a finding might result from a series of policies implemented by authorities to prevent job insecurity perception of hotel employees during the COVID-19 pandemic. Furthermore, we also reveal that small- and middle-sized hotels mitigate the effect of job insecurity on turnover intention somewhat different from our expectations. We infer that most of the entrepreneurs and employees in such hotels are from the same town and unlikely to intensify the effect of job insecurity on turnover intention because of close friendships among them. This finding is closely related to cultural factors in China and has rarely been discussed in the existing literature. (PsycInfo Database Record (c) 2022 APA, all rights reserved)
RESUMO
This study examines the influence of COVID-19 event strength on the turnover intention of hotel employees by incorporating perceived operating performance and job insecurity as mediators and hotel size as a moderator. A moderated mediation model was employed to test the relationship between COVID-19 event strength and turnover intention. The study reveals that COVID-19 event strength might not significantly affect turnover intention through perceived operating performance, likely affecting job insecurity perception. We infer that such a finding might result from a series of policies implemented by authorities to prevent job insecurity perception of hotel employees during the COVID-19 pandemic. Furthermore, we also reveal that small- and middle-sized hotels mitigate the effect of job insecurity on turnover intention somewhat different from our expectations. We infer that most of the entrepreneurs and employees in such hotels are from the same town and unlikely to intensify the effect of job insecurity on turnover intention because of close friendships among them. This finding is closely related to cultural factors in China and has rarely been discussed in the existing literature.
RESUMO
Non-motorized forms of transportation are increasingly perceived as an option that can contribute to reducing the ecological impact of the transportation of tourists while offering satisfactory opportunities to appreciate the urban environment. Walking, bicycles, and other forms of non-motorized transport are increasingly used in urban contexts, both by residents and tourists. By looking into the characteristics and trip motivations of international tourists visiting the city of Barcelona, our analysis identifies the groups of tourists more oriented to these soft forms of mobility and also takes into consideration how they obtained previous information about the destination. Based on an extensive survey conducted in the city, the results of our multinomial logistic regressions reveal a slight generational divide when looking at sources of information (with retired tourists less oriented to digital tools) and a strong generational divide when observing transport choices (younger tourists more oriented to both soft or collective forms of mobility). Our results also show that tourists traveling in groups and/or with trips organized by travel companies and other organizations tend to prefer the utilization of private cars. These results can be used to promote the non-motorized mobility of tourists in other urban destinations.